Contact information
Contact information
Last updated: July 2, 2026
Have a question about an order, a product, selling your collection, or a business inquiry? We’re here to help.
RobustCollex LLC
8420 N Knoxville Ave, Suite C #1021
Peoria, IL 61615
United States
Email: info@robustcollex.com
Phone: +1 (309) 857-7720
Customer Support Availability
Online orders may be placed 24/7.
Customer support messages are reviewed daily. We typically respond within 1–2 business days.
Response times may vary during weekends, holidays, high-volume periods, carrier delays, inventory reviews, international shipping reviews, or business closures.
Order Support
For faster assistance, include:
- Order number
- Buyer name
- Email used at checkout
- Clear explanation of the issue
- Photos if the issue involves damage, incorrect item, missing item, or condition concern
Shipping, Damage, or Delivery Issues
For shipping, damage, or delivery concerns, contact:
Damage claims must be reported within 48 hours of delivery with photos of the item, packaging, shipping label, and all packing materials.