Sealed Product Return Policy
Factory-sealed Pokémon products (booster packs, sleeved booster packs, booster boxes, booster bundles, Elite Trainer Boxes, collection boxes, premium collections, tins, mini tins, blister packs, build & battle boxes, cases, and similar items) are sold as sealed collectibles.
- Sealed products may be returned only if they remain factory sealed and in the same condition as received, unless otherwise required by law.
- Opened sealed products are not returnable. Opening a sealed product voids return eligibility.
- We make no guarantee of pack pull rates or of the specific cards contained inside any sealed product.
- Damage that occurs in transit is handled under our Damaged, Missing, or Wrong Item policy and requires photos of the packaging and product.
RobustCollex LLC is an independent reseller of trading cards and collectibles. Brand names are used for identification only. RobustCollex LLC is not affiliated with, sponsored by, endorsed by, licensed by, or authorized by The Pokémon Company, Nintendo, Game Freak, Creatures Inc., PSA, CGC, Beckett, eBay, Whatnot, TCGplayer, or any other third-party brand.